Return & Refund Policy

StrongJamb Return & Refund Policy

Questions? Call us first.

📞 937-902-5927
🕐 Monday – Friday, 7:00 AM – 7:00 PM ET

We strongly encourage you to call us before making a return — or better yet, before you begin installation. Our team is here to help ensure you get the best result from your StrongJamb product. Many concerns can be resolved quickly with a simple phone call.


Satisfaction guarantee

We guarantee the performance of our products when installation instructions are followed correctly. If you have followed all provided installation steps and are not satisfied with the result, please contact us — we want to make it right.

Unopened / unused returns

Products that are unopened and unused may be returned within 30 days of delivery for a full refund with no restocking fee. To be eligible for a return:

  • The item must be in its original, uninstalled condition
  • All original packaging, hardware, and documentation must be included
  • Proof of purchase is required

Installed products

We do not accept returns on installed products. Once a StrongJamb product has been installed, it cannot be returned or refunded. Installation constitutes acceptance of the product.

If you experience a performance issue after correct installation, please contact us directly — we will work with you to resolve the issue.

Damaged or defective items

If your product arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or refund at no cost to you.

Non-returnable items

The following items are not eligible for return:

  • Installed products
  • Items returned without original packaging
  • Items returned beyond the 30-day return window
  • Custom or special-order items

Return shipping

Customers are responsible for return shipping costs on unopened and unused items. We recommend using a trackable shipping method, as StrongJamb is not responsible for lost return shipments.

How to initiate a return

Before sending any item back, you must contact us to receive a Return Authorization (RA) number. Returns sent without an RA number will not be accepted.

Contact us

📞 937-902-5927
✉️ joe@strongjamb.com
🕐 Monday – Friday, 7:00 AM – 7:00 PM ET

Little but mighty!

The Armor Plate is a formidable first line of defense for any ordinary, industry standard jamb!

Using our Original StrongJamb System as a guide, and our combined fifty years of door installation experience, we invented a way to retrofit our original strike plate reinforcement in the original system into this smaller more versatile reinforcement plate. Even after a break in, our Armor Plate fixes and secures the opening.

We have spent our years observing how doors fail, and what we noticed was that they tend to break at the deadbolt and latch on the door jamb/frame. That’s when we began to devise a way to retrofit the strike reinforcement plate in our StrongJamb System into a very similar plate that can be used on it’s own on any door, and can be installed by anyone willing to pick up a drill and a router. That’s how the Armor Plate was born!

Another thing we really wanted to improve was how the The Armor Plate looks. Maybe you've noticed that doors with security measures attached, are Ugly! Not so with the StrongJamb Armor Plate! And, the strength surpasses any attached security devise on the market today.  Patent pending, StrongJamb Armor Plate is a quarter inch steel plate that is machined to accommodate for most 2-1/4 inch  residential security bolts and door handles, making this a versatile, customizable product for all decorative and functional needs. The holes located in the rear of the plate allow for additional 3 inch or longer length screws, which transfers blunt force toward the center of the structural part of the wall, rather than the edge.    A truly integrated security door frame plate, which is quickly mortised into the jamb, becoming the reinforcement that you would expect from a security door.  The process is quick and easy to install with a simple jig and router. Not only does it add a considerable amount of strength to the existing jamb, it also gives you extra adjustment for a smooth locking door, and it can clean up years of scared ugly jambs that have been abused with many sets of hardware and amateur installations.

WATCH US PUT THE ARMOR PLATE TO THE TEST: